To place an order just make your selection, fill your shopping cart and check out. Or call us at 1-561-995-2257 during our normal business hours. Our skilled representatives will be happy to assist you.
After placing your order you will be sent an order confirmation via e-mail.
There is a 7% sales tax on orders shipped to Florida addresses. All other states are tax exempt.
Forms of Payment
Visa, Mastercard, Discover and American Express
When checking out, the information we ask you, such as your name, address, billing address, credit card information, and email, is required to complete the order.
Free shipping over $100. (No furniture, rugs, etc.) Under $100, the shipping fee is 8% of the order total (excluding tax) plus $8.00.
We ship purchases via UPS. Please allow 6 - 8 business days from the date of confirmation of receipt of your order for delivery of in-stock items. In case the item is out of stock or if there is any other cause of delay we will notify you by e-mail, providing you with an estimated delivery time.
In order to avoid confusion, please note the following:
If you need express shipping, please call 1-561-995-2257 to request a rush order. At this time, we will give you an estimated price for One Day Express and Two Day Express and ask if you would still like to proceed. The orders must also be placed before 1pm (EST) for next day shipping. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the express shipping and an e-mail will be sent informing you of this transaction along with the actual cost of shipping.
Delivery Surcharges ($)
Because furniture, rugs and other large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, these large items have a delivery surcharge; we will e-mail you informing you of this extra charge.
Personal Shoppers are pleased to assist you in making the best choices for your own home and gifts for others.
We hope you will understand that with all the efforts we make to have our items correctly priced and have their stock quantity up-to-date, occasionally this information may be incorrect.
If the stock quantity is mismarked and we do not have the item in-stock, we will notify you of this. At this point, you can choose to keep or cancel the order. If you choose to keep the order please be aware that it usually takes anywhere from 4-6 weeks to receive.
If a product's price is higher than our website's stated price (aka our website has the wrong price for an item), we will cancel your order and notify you of this cancellation. You are more than welcome to purchase the item again at the correct price.
As shown on the site, an out-of-stock item can be ordered and is estimated to take 4-6 weeks to receive. Please note that there are a handful of brands that we do not keep in-stock due to the large amount of inventory. These brands will take extra time to ship out and the stock shown for these brands does not reflect our in-store stock but rather their availability.
We reserve the right to cancel any order we receive at our discretion. The full amount charged will be credited back to your account.
We hope you will love your selection. If for any reason you wish to send it back, we accept returns of unused items within 30 days of receipt of the package. The merchandise amount of your original purchase will be refunded to you, excluding any shipping charges. Import merchandise, special-order merchandise, sale and personalized items are not returnable - so take special care when giving instructions for special orders and personalization.
A gift can be returned for exchange only.
All sales final on special orders.
Return the product to: 9560 West Rogers Circle, Boca Raton, FL 33497 (please keep your receipt should you need to track your package). Remember to insure it for full value. The customer remains responsible for both outgoing and incoming shipping charges. Shipping and handling charges are non refundable. Shipping and handling charges will be applied to all exchange orders.
Your credit card will be credited for the price of the merchandise and any taxes when we have received and processed your returned item. Please note that credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.
For other information on returns, please call 1-561-995-2257.
We trust your package has arrived safely. Please check all items for possible shipping damage. If any damage has been found, retain all original packing materials and cartons. Claims must be made within 10 work days to the carrier: UPS: 800-742-5877.
Shipping and carrier have no legal obligation to honor your claim unless you follow these procedures. If items are to be returned to us please repack merchandise exactly as received.
We are willing to assist you in every possible manner in collecting claims for loss or damage, but this willingness on our part does not make us responsible for collections of claims.
Should an item be damaged during shipment because of an error or mishap on the part of the shipping agent, we are not responsible for replacing said item.
The Regency Collection and Regency Jewels has been a landmark in Boca Raton. Since 1994 we have been servicing our clients with a unique shopping experience including our complementary signature gift wrapping. The Gold Box and hand made Gold Rose is clearly recognizable in Boca and beyond. Gifts, Home Accessories, Handbags and Fine Jewelry by designers including Phillips House, Monica Rich Kosann, Charles Krypell and Freida Rothman all on board with a Fashion Jewelry Collection showing off incredible designs along with pricing that one can only say YES! Our Home Design projects have brought in new and exciting products for furnishing as well as lighting by Hammerton, a custom design resource in the USA.
With Boca Raton growing in leaps and bounds, Regency will be making a change as well. We will be closing our doors and opening a new and more Home Design oriented location nearby in Boca Raton. Although I cannot yet announce it, while in transition we will still be offering our online service with a personal touch...as you can contact me by email...text...or a phone call. We will finish out the Holiday Season at our present address offering huge discounts on existing inventory for those who live nearby. Looking forward to great experiences shopping with you! With Appreciation and Happy Holiday Wishes...Linda Gefen & Staff at Regency
Contactus@RegencyCollectionGifts.Com / 561- 995-2257 Text: 561-212-8422